Karen Rich

About Me

Education

Bachelor's in Human Resources Management / Minor in Business Administration
University of Maryland Global Campus

Associate's in General Studies with a concentration in Business Management
Prince George's Community College

Licenses and Certifications

• Real Estate License
• Life and Health Insurance License
• Human Resources People Analytics, UMGC
• Civil Rights Leadership Program, Maryland Commission on Civil Rights
• Project Management, UMGC
• FAC-COR Level II Certification / DAU-Determined Equivalent to COR 222 Management Concepts
• Marketing Management, Prince George's Community College

Skills

Project Management, Business Consulting, Curriculum Development, Classroom Management, Lesson Planning, Differentiated Instruction
Assessment and Evaluation, Student Engagement, Effective Communication
Problem-Solving, Typing 50 wpm
10-key calculator, MS Word, Excel, PowerPoint, Outlook, Classroom Technology Integration

Professional Experience

Teacher
Developed and implemented lesson plans to meet curriculum standards.

Executive Search HR Coordinator
Coordinated executive searches and managed recruitment processes.

Administrative Assistant - Communication Department/Transport Topics
Managed communications and administrative tasks for the department.

HR Administrative Assistant - HR Department
Supported HR functions including recruitment and employee onboarding.

Bookkeeper/Administrative Assistant
Managed bookkeeping and financial records.

HR/Administrative Assistant
Provided HR and administrative support to the school.

Staff Accountant
Managed financial statements and accounting records.

Sales Manager
Supervised sales team and managed customer relations.

Customer Service/Help Line
Provided customer support and resolved inquiries.

Referral Management Assistant
Assisted in managing patient referrals and medical records.

Patient Financial Services III
Managed patient billing and financial services.

Customer Service/Case Management Assistant
Provided customer service and case management support.

Referral Assistant, Claims Processor, Provider Service Rep.
Assisted with referral processing and claims management.

Accounts Payable, Payroll, Billing Clerk & Order Processor , Database Support
Managed accounts payable and payroll processing.

Volunteer Experience

Executive Director
Directed operations and managed programs for the organization.

Foster Parent
Provided foster care and mentorship to children.

Home School Teacher
Developed and implemented homeschool curriculum.