Dedicated and passionate professional with 7 years of BPO experience, specializing in back office operations, customer support (chat and email), and workforce management. As a mother of two young children, I've honed my multitasking and time management skills, ensuring I deliver high-quality work while balancing family responsibilities. Despite my speech disability, I've developed strong written communication skills and a keen eye for detail. I'm a hard worker with an eagerness to learn and grow, always seeking opportunities to improve my skills and contribute to team success. I'm excited to bring my expertise and enthusiasm to a new role and make a positive impact.