Kateryna Babenko

Throughout her customer service career, Kateryna Babenko
- Delivered the keynote at Dixa Connect, June 2026, on customer service data as strategic currency.
- Was quoted in CIO on the unit economics of AI support agents.
- Reviewed an operation handling over 100,000 tickets a month and built the roadmap that followed.
- Gained 500,000+ organic views on LinkedIn, concentrated among the AI and software support companies that buy in this category.
- Set up 50+ business automations in customer service tools before AI existed, but who cares today?