Keith Peterson
Most people just call the standard customer service number from Vodafone when they have an inquiry. This is definitely the long way to solve an issue, because of all the menus and the questions. Those who are not eager to deal with a robot and who want to bypass that process can now call the “other” number, the Vodafone helpline.
This is an independent service that is priced just like any other regular call (depending on the network) and which is simple to use. It is fair priced and puts customers in contact with the help desk they need at Vodafone.