Hi, I’m Kelly, an Experience Strategist and Product Innovator leading the kind of research that powers decisions.

My work drives interventions that reach large areas of the business and create measurable impact. I bring a lot to the table, including:

- 20 years driving research across diverse domains (healthcare, B2B, B2C, fintech, e-commerce, employee experience, and AI-adoption to name a few).

- Expertise in bridging gaps between disciplines to create unified approaches to understanding user needs.

- The ability to build a strong foundation for a growing research practice, while developing the skills of both new and experienced practitioners as well as the staff who partner with them.

Reach out to discuss how I can ground your work in human insights, create powerful experiences, and drive your business metrics forward.

Visit me on LinkedIn