Kelly Fournel
Balanced Scorecards, User Experience, and Digital Strategy in Winnipeg, Manitoba, Canada
Greetings! I'm Kelly and I love to work with organizations who realize that getting back to basics, and rediscovering why they exist is an essential first-step to remaining relevant and trusted with customers and employees.
By leading digital service transformations and by implementing the Balanced Scorecard performance measurement methodology, I create alignment across companies, so they can be more responsive and effective to improve outcomes with customers, citizens and employees.