Kerry Hewitt-Snyders

Hello

I have over a decade of international and local experience in mystery shopping, development and training, working with Disney, Steiner Leisure and Steiner Training, South Bank University, Estee Lauder Company and Procter & Gamble, in the retail and customer services sector, I seek to improve customer service and sales in the hospitaltiy industry through understanding how their selling behaviors, their level of customer service, and their customers' loyalty directly affect profit.