I'm on permanent disability these days, but for 22 years I worked as an Experienced Help Desk and Desktop Support Specialist. Special Emphasis on IP Connectivity / Networking across both Broadband and Narrowband access. Also versed with troubleshooting / managing POS systems across a large WAN.

Specialties:IT Purchasing and Procurement, Mobile Device Deployments, Customer Retention, IP Connectivity / Networking, Vendor Relations.