Khai Phan

I help businesses run better by making technology work the way it should.

Hi, I’m Khải — an IT specialist who enjoys solving problems and making technology simple and reliable.

Born in Vietnam and raised in Canada, I bring over 5 years of experience across technical support, operations management, and software development. I specialize in diagnosing and resolving complex technical issues, implementing efficient IT solutions, and improving customer experience through reliable system performance.

Throughout my career, I’ve supported customers from major global retailers, consistently maintaining over 95% satisfaction with fast, effective resolution times. I’ve also led technical operations for new facility setups—handling everything from hardware installation and software deployment to coordinating with contractors and stakeholders to ensure smooth execution.

Certified with CompTIA A+, Network+, and Tech+, I bring a strong combination of technical expertise and real-world problem-solving. I’m passionate about using technology to create efficient solutions and better user experiences.

My passions include explore new technology, photography, exploring different types of food, traveling, discovering new cultures, and, of course, coffee tasting. I would love to share my passions to whom are interest :)

Feel free to reach out via any of the social links below if you'd like to connect.