Kieth Faulkner

Technical Skills

Certified in ITIL, Dell Systems Expert (Desktop, Laptop and servers), MCP, CATIA Systems Administrator and IBM Desktops and Laptops.

9 years experience Setting up and supporting VPN’s, LANs and WANs

Hold Current C1 Security Clearance

Extensive knowledge of windows server 2000, 2003, 2008, and Core systems with virtual server creation and maintenance (Hyper-V).

Familiar with Blackberry Handheld and Enterprise server setup and maintenance.

Proficient in windows 2000 professional, XP, Vista and Windows 7 operating systems.

Working knowledge of Visual Basic scripting and programming, AS400 user support, Lotus Notes/Domino installation and maintenance support of application.

IT Troubleshooting

Provided advanced network troubleshooting in a large complex environment, consisting of many different Ministries’ across Ontario.

Exchange 2003, 2007 and Terminal Service support (running on Windows Server 2000, 2003, 2008) serving between 50-60,000 users, and large Data Centers (approximately 2-3000 servers in size).

Preformed Network Design and support for Medium to Large Companies

Maintained local servers and monitored operations both remotely and on-site.

Provide SQL Server setup and support and EDI Support.

Provided support for Blackberry Devices, Enterprise server Accounts, and Blackberry Servers to a base of approximately 30-40,000 users

Network Administrator\ Support and Systems Technician

Setup, monitored and Maintained LAN’s, WANS across Canada, US and global locations in multiple countries

Planned designed network upgrades for multiple locations

Installed and maintained VoIP systems

Provided AS-400 User and hardware support.

Firewall configuration, installation and support

Planed, maintained small to large Active Directory structures