Kimberley Chan

Montreal

Kimberley Chan

Montreal

I am a writer and social marketing professional who is passionate about helping organizations understand how using social media and new collaborative technologies can help increase customer engagement build a stronger business. As Content Marketing Writer at Fresche Legacy, I use my creative and storytelling skills to increase awareness of the importance of IT modernization and legacy management.

I hold a B.A in Communications/Journalism from Concordia university. Previously, I worked on the marketing team at OneDesk Inc. where I created and implemented social media and web marketing techniques to market OneDesk, software for product management, project management and customer service. I also provided customer support and technical help by writing detailed user documentations and producing engaging instructional videos and worked with customers and the development team to improve user experience.

Specialties:Writing, publishing, blogging, editing, and proofreading. Events and promotions. Communications, public relations, advertising, and marketing. Community management, social media, and web PR. SEO and analytics. Trade shows, conferences, tourism. Project coordination. Video editing. Adobe Photoshop. Wordpress. HTML. Technical writing.