Kimberly Shipes

I am unique, energetic and a team player. Clients, friends and associates say that I am:

* A creative, proactive entrepreneur with an exceptional work ethic

* A customer experience champion with an extensive background in management, marketing, customer service, recruiting and sales

* A passionate branding and online image management consultant who thrives on establishing productive relationships with customers

* Honored to have received awards and recognition for recruiting, training, coaching and retention of team members

* Proud to have created, launched and operated three small businesses

* An eternal optimist who is ready for a new challenge!

As a customer experience consultant, I impressed upon clients that the single most important tool that a business can use to exceed their clients' expectations is embracing honest feedback from their customers. Here are a few comments that I received from customers and co-workers:

“Kim possesses the ultimate can do attitude while taking on all tasks with a positive energy and a smile. She takes initiative to go beyond the expected parameters of her job, is very well organized and keeps track of the details necessary to run an efficient business.”

-Beth Benjamin, Co-Owner, chatterbox and Buy Local Triangle

“Kim is very knowledgeable in her areas of expertise. She provided a comprehensive study and action plan for my business. She is smart, professional and fun to work with. I have already seen an increase in store traffic just by implementing a few easy suggestions!”

-Andrea Taggart, Owner, Imaginese

"We just want to thank you for the great experience that we had with you! In your description of our products, you captured exactly how we felt about them, but weren't able to put in such descriptive words ourselves. We have since used these phrases many times in marketing and promotional campaigns. You truly have a talent for this!"

-Shirley Sharber, Owner, The Wooden Workshop

If you are a company who values creativity, encourages their talent to shine and strives to maintain a forward momentum, let's talk!

* Portfolio available via flickr icon below. Click "view photostream" for details.