Kimmelle Austin is a Pragmatic and tenacious senior manager who utilises an inspirational leadership style to engage and enthuse multidisciplinary teams in matrix-managed environments, conducive to service excellence. Accustomed to reducing staff attrition through effective motivation and engagement; minimises behavioural issues and maintains performance during periods of transformation / change while cultivating and nurturing relationships with globally-dispersed teams. Experienced in the use of Microsoft Office suite, committed towards on-going personal development; showcased through current study towards MBA with the University of Wales, UK; internship with Strong's Supreme Service Inc. (3Si) and previous completion of Dale Carnegie's leadership training and NCO-certified to provide leadership development training in coaching, communication, team building, motivation and time management.