Kinetic Business Solutions

Company Profile

Kinetic Business Solutions has been providing around the clock, cost effective Offshoring for contact center services to all trades of business since 2001. Operation units are located in the Philippines. Each site has resident American professional management providing clear communications and shared expectations with our clients. Modern, secure and redundant facilities ensure stable and quality service to our client’s campaigns at all times.

Misson

Provide high quality custom contact center and business process outsourcing solutions for clients at economical rates.

BPO/Call Center Services

All contact channels (phone, email, chat, social media) are available using the latest technology for speed and reliability. Our phone systems effectively manage inbound, outbound and blended call center needs. Technology such as IVR with speech recognition and predictive dialers are employed to maximize agent productivity. Quality assurance is accomplished by our full time staff providing 100% call recording and customized production reports.