Business Development Manager | Client Success Strategist | Author | Podcast Host

Kirsten S. Barnes is a Business Development Manager and Client Success Leader with over two decades of experience in project implementation, client onboarding, operations management, and business growth strategy.

Throughout her career, Kirsten has helped iconic brands like Walgreens, Walmart, Amazon, and UPS improve client service outcomes and operational excellence. Her work has spanned staffing solutions for Arise Virtual Solutions, marketing operations for Amy Porterfield’s Digital Course Academy, and field operations leadership for Divisions Maintenance Group.

As the founder of Kirsten & Associates, Kirsten led a consulting firm dedicated to helping businesses scale through strategic processes, innovation, and relationship management. Now, as an empty nester energized by a lifetime of leadership lessons and a fresh season of focus, she is committed to bringing her expertise into collaborative, mission-driven team environments.

Kirsten is also the author of How to Get More Customers on Autopilot (available on Amazon) and the host of The Bridge Podcast, where she shares insights on resilience, emotional intelligence, and personal growth.

Her leadership style combines wisdom, innovation, and client-first execution — proving that success is not about following the traditional blueprint, but about redefining it with excellence and heart.