Ing. Klara Jurcicova

Work experience
5/2013 – so far EFSETE s.r.o.
Business Sales Representative for Vodafone CZECH a.s.
Job description: Acquisition of new customers in the segment of small and medium-sized companies up to 50 employees. Analysis of needs and developing the price proposals for fixed and mobile services. Management of business meetings and negotiations in companies. Administration, Reporting, working in Siebel
2/2013 – 5/2013 ANTON VOREK
Marketing Specialist
Job description: Communication with existing customers all over the world. Ensuring orders, shipping, customs clearance, calculation and processing of price offers. Communication with logistics and production
Handling of complaints. Acquisition.
9/2012 – 2/2013 Vodafone a.s. Czech
Consultant
Job description: Sales of mobile services and additional products to new and existing customers, consulting. Handling of complaints. Reporting, working in Siebel, Microsoft Office
2007 - 2011 Hotel Zlatý Chlum – Jeseník
Receptionist/Waitress
Job description: Preparation and managing events. Work at AGNIS. The inventory. Accommodate guests. Handling of Complaints and Claims.
5/2009 – 10/2009 Blue Lagoon Resort*****Kos, Greece
Traineeship: Head pool bar, Front Office Assistant
Job description: Ensuring the running of the Pool Bar, Drink preparation, inventory and replenishment of goods.
06/2005 - 10/2005 Hotel Aristoteles****, Chalkidiki, Greece
Trainee HR
Job description: Administration relating to staff of the hotel.
Education
2010 - 2012 Silesian University in Opava
Master studies: Marketing a Management
2010 - 2011 University of Crete – Department of Economics, ERASMUS Program
2007 - 2010 Silesian University in Opava
Bachelor study: Tourist Industry
Courses//Certificates
2012 Course – Innovative Human Resource Management, 2011 Seminar, Walmark, a.s. – The Art of Selling and Marketing
2005 Training by ORIFLAME Sales and building a team
2010 Business English for Economists (University of Crete)
2010 EILC Greek language B1
Knowldege and Skills
English: Advanced/Active
Greek: Pre-intermediate/Active
Driving lice