Kristine Panlilio

I was a nursing student at Our Lady of Fatima University before I entered the BPO industry. Currently I'm a customer service representative and a part time link builder at Magellan Solutions Outsourcing. Entering the BPO industry was not that easy for me I was a bit scared and my self esteem back then was not that developed and because of my insecurities when it comes to my communications skills. Negative stories about the call center industry triggered my hesitations entering this career but no more holding back :D When i started working I've realized that this is really different from being a student. I had the chance to experience some true lessons of life in my everyday tasks. It's already a new world for me!! And another thing that I've realized is that it's not the work that will give you a hard time but some times the people surrounding you will give you more stress than you can imagine. hahaha!! Well I love to laugh but I'm a silent type of person sometimes I prefer not to talk rather that chatting with others .For me as long as you do your work right it's enough already. I believe it's not really worth it to have a lot of friend but instead to have a good relationship to everyone especially to those who deserves it. Lets move on :)) For my 2 years working with Magellan Solutions Outsourcing I handled different accounts. From a customer service representative, inbound sales and hard selling in outbound sales.but i haven't handled help desk call centerposition yet. hahaha!!! :)) At first it's tiring but eventually my body got used to it. It's an opportunity to be exposed to different accounts and it a win win situation for me.Work is not just earning money, but it's a good way to gain self confidence and learn more things about your self.Now I'm happy with how my life is going on and what I'm doing right now with my new found friends which my colleagues, my supervisor and being part of the marketing department. Well we can never say no to the hard times, but like they say. What's life with out pressure right

MOTION AND BUSYNESS,NO MATTER HOW GREAT,YIELD NOTHING UNLESS WILL ALLOW GOD TO GIVE US THE H