Kuldeep Bisht

Server Support Engineer in Uttarakhand

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PROFILE
A results-driven IT professional with 5.5 years of experience managing hybrid Active Directory environments across Windows Server platforms (2016, 2019, 2022). Expertise in Azure AD, AVD, RDS, and virtualization technologies like VMware and Hyper-V.

Skilled in system optimization, security management, troubleshooting, and process improvements. Proven track record of resolving complex technical issues, implementing security solutions, and enhancing operational efficiencies for large-scale infrastructures.

PROFESSIONAL EXPERIENCE

Technical Support Associate I | Concentrix, Gurgaon
May 2023 - Present

  • Manage Azure Active Directory and AVD for enterprise clients, improving system performance and user productivity.
  • Implement and optimize FSLogix, MSIX App Attach, and RDS for role-based access and application performance.
  • Improve security and synchronization by implementing MFA, AD Connect, and Cloud Sync.
  • Configure Windows 365 Cloud PC, UPD, Roaming Profiles, and monitor AVD performance.

Technical Support Associate | Teleperformance, Jaipur
May 2022 - May 2023

  • Led Active Directory operations, including FSMO role management, DNS configurations, and server promotions.
  • Managed replication, DFS, metadata cleanup, and configured Group Policies and File Servers.
  • Utilized PowerShell scripting for backup and troubleshooting tasks.

Senior SEO Executive | Qurizon Technology, Dehradun
July 2019 - April 2022

  • Managed web development projects, optimizing websites for speed and user engagement.
  • Led SEO efforts, handling DNS configurations and SSL management.
  • Utilized tools like Ahrefs, Semrush, and Google Analytics for site performance analysis.

SKILLS

  • Active Directory & Networking: AD, DNS, DHCP, DirSync, RADIUS, NPS, PKI, GPO, Backup, Event Logs, Monitoring & Updates.
  • Cloud: Azure, AWS, GCP, VMSS (Auto scaling), MFA, Vnet, Load Balancing, VPN.
  • Virtualization: VMware ESXi, Hyper-V, VMware vSphere, VDI, Storage management.
  • Automation & Scripting: PowerShell scripting, task automation.
  • Monitoring: SCOM, OMS, Nagios, New Relic, Dynatrace.
  • Web Technologies: IIS, SharePoint, Apache, basic SQL/Oracle knowledge.