Lanna Koshel

Consultant and Small Business Owner in Shenzhen, China

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Lanna Koshel 是一位经验丰富的教育工作者、艺术家、文化与历史研究学者、企业家以及专注于跨文化沟通的商业教练。在中国生活和工作超过15年，Lanna 将深厚的文化洞察与专业知识相结合，帮助中国企业提升沟通、谈判能力及整体业务效率。

培训项目

  1. 商务礼仪与文化认知
    • 学习不同文化的会议礼仪、着装规范、送礼习俗及沟通风格。
  2. 跨文化有效沟通策略
    • 掌握语言和非语言沟通技巧及其在商务中的文化解读。
  3. 跨文化谈判风格与技巧
    • 探索在不同文化背景下成功谈判的策略。

课程特色：

  • 实践练习、角色扮演与真实案例分析。
  • 基于对 30 多个国家（如美国、俄罗斯和中东）的深入研究。
  • 提供 英语授课，可选 中文翻译服务。
  • 可根据企业需求定制化课程内容。

课程益处：

  • 构建更强的 客户关系与信任。
  • 获得 新市场拓展机会。
  • 提升 客户满意度 和忠诚度。
  • 增强团队 表现力、生产力及信心。

Lanna 的互动式解决方案帮助团队 驾驭文化差异，在全球化竞争中占据优势。

Lanna Koshel is an accomplished educator, artist, cultural and historical researcher, entrepreneur, and business coach, specializing in Cross-Cultural Communication Training for professionals. With over 15 years of living and working in China, Lanna uniquely combines cultural expertise with professional insight to help Chinese companies enhance communication, negotiation skills, and overall business effectiveness.

Training Programs:

  1. Business Etiquette and Cultural Awareness
    • Learn meeting protocols, dress codes, gift-giving customs, and communication styles tailored for diverse cultures.
  2. Effective Cross-Cultural Communication Strategies
    • Master verbal and non-verbal communication techniques, including their cultural interpretations in business contexts.
  3. Negotiation Styles Across Cultures
    • Explore strategies for successful negotiations in different cultural frameworks.

Key Features:

  • Practical exercises, role-playing scenarios, and real-world examples.
  • In-depth research covering 30+ countries, including the USA, Russia, and the Middle East.
  • Programs delivered in English with the option of a Chinese translator.
  • Customizable content to fit your organization’s specific needs.

Benefits:

  • Build stronger customer relationships and trust.
  • Gain new market expansion opportunities.
  • Enhance customer satisfaction and loyalty.
  • Improve your team’s performance, productivity, and confidence.

Lanna’s interactive, solution-driven approach equips teams to navigate cultural differences effectively, empowering them to succeed in an increasingly globalized world.