Laura Noviello

Experienced leader of software development program management and engineering process transformation. Deep understanding of technical/professional services strategy & operations, delivery and services portfolio/product management.

Passion for working with diverse, global, cross-functional teams across organizational boundaries, transforming the portfolio and engineering processes to solve difficult business problems. I am an excellent consensus-builder, with a sincere passion for increasing communication and collaboration to drive business results while developing individuals and teams.

15+ years software & services program management + process transformation experience, including

•- SaaS program and project management

- Global, cross-functional matrix management

- •Engineering process assessment and redesign

•- Operations, business transformation, organizational redesign

- Agile transformation strategy and implementation, PMO launches

•PMP, Agile CSM, CSPO, ITIL v.3; 10 yrs Agile experience; •Professional ADR experience; certified mediator

Specialties: software development, Agile transformation, PMO creation, QA and UAT management, program management, product management, technical services, operations, Alternative Dispute Resolution (ADR), mediation