Lauren Howell

IT Support Specialist in Newcastle

I hold a Cert III in Information Technology from TAFE NSW, and I am currently studying my Cert IV, and work as an IT support specialist, providing technical support to clients across various sites.

I troubleshoot hardware and software issues, document solutions, and maintain printers. I have successfully resolved many complex cases, earning positive feedback from clients and managers. I'm always eager to learn new skills and stay up-to-date with technology trends, committed to delivering excellent customer service and efficient problem resolution.

  • Education
    • Terrigal High - HSC
    • CERT III - Information Technology Web Applications
    • CERT IV - Information Technology (Ongoing)