Lindsay Ratcliffe

Lindsay is a consultant and author and believes life is too short for bad experiences.

Her book 'Agile Experience Design' outlines how experience design can be a strategic differentiator and how true customer value can be realised using fast, furious and inexpensive methods to yield great results.

Her experience spans channels, platforms and industry verticals including Telecommunications, FMCG, Financial Services and Entertainment Media. She is passionate about creating satisfying and engaging customer experiences that deliver true business value.