What makes my heart beat faster? Developing a strategic plan based upon my customer contact experience combined with the knowledge of gathered insights. A plan for Omni Channel E-Commerce a plan for Omni Channel Support. Creating a warm fuzzy feeling for the customer that makes him spend more money with the company. I’m a customer obsessed person with a natural way of creative and critical thinking that supports my passion.

My capability: business strategy, business process improvement, decision making, critical thinking, strategic planning, creative thinking, omni channel E-Commerce and service solutions.