Lucas Villanueva

Ambitious, efficient learner seeking new opportunities for development and growth in the software development industry. Experience working with multiple languages including Java/JavaScript, C++, HTML and PHP with some training in Python and Ruby. Dependable, thorough and level-headed especially in high stress situations. Experience with hardware and software troubleshooting on both User Interface and Command Line structures.

Hardware/Software Troubleshooting

· Developed skills troubleshooting multiple technologies on the Sprint mobile network that required extensive training on multiple toolsets

· Measured data provided by Sprint mobile network to determine what issues existed and if they could be improved

· Launched second level support team to provide specialized troubleshooting for Sprint mobile network

· Analyzed and developed training materials for both User Interface and Command Line structures for future members of troubleshooting team

· Collaborated with other team members to determine the best course of action, particularly on high level issues that effected large portions of network

Multiple Languages

· Studied Java, Visual Basic and C++ with a focus on JavaScript in particular

· Developed skills with HTML and PHP

· Utilized free courses on Codecademy to introduce Python and Ruby as well as refreshing skills in JavaScript and HTML

· Started training with Android Development Studio

· Designed and developed desktop widgets and applications based on information in excel databases, specifically in Java and Windows Powershell