Lukman Alhassan

WORK EXPERIENCE

Isle of Man, Department for Enterprise

Research and Business Analyst August 2023 – Present

• Spearheading digital transformation and optimizing processes by applying advanced business analysis techniques including elicitation, requirements gathering, modeling, and solutions evaluation.
• Facilitating workshops to conduct gap analysis across diverse sectors with relevant stakeholders to identify areas for enhancement and subsequently formulating compelling business cases to drive the implementation of innovative projects.
• Collaborating with cross-functional teams, departments, and industry partners to monitor sector performance, collect and analyze data, and present actionable recommendations for improving the island's tourism and economic well-being.
• Proactively shaping key decisions and strategic initiatives within senior management to fulfil departmental and stakeholder objectives.
• Serving in an advisory capacity to the board members, focusing on aligning strategic objectives and promptly proposing solutions when deviations from the established strategy arise.

Electronic Arts (EA)

Senior Business Analyst November 2022 – May 2023

• Enhanced operational efficiency by optimizing business processes, implementing data intelligence initiatives, and collaborating with the team to align actions with company goals.
• Partnered with senior business analysts to develop and standardize document and report formats within the Quality Verification team.
• Collaborated with stakeholders to establish effective data governance within the Racing and Electronic Arts Partners (REAP) division, ensuring accurate data reporting and tracking.
• Documented reports, processes, and workflows for each game within REAP, standardizing procedures throughout the division.
• Worked closely with the senior data analyst to implement new reports, dashboards, and queries to streamline and optimize the delivery of operational data, ensuring that it is both accurate and efficient.

Vertrauen Africa

Senior Business Analyst and Project Manager March 2020 - September 2022

• Implemented a new business analysis framework and reporting template, significantly improving business operations, financial operations, and client acquisition by more than 60% over a period of 7 months.
• Developed requirements, epics, user stories and wireframe designs for the creation of the company’s website and oversaw the implementation of the website by ensuring that the solution met the requirements.