George Lunski III

Highly personable Customer Service Professional with over six years of experience in account management, technical support, coaching and development and call-center operations.

➢ Talent for identifying Customer needs and presenting appropriate company product and service offerings.

➢ Demonstrated ability to gain Customer trust and provide exceptional follow-up, leading to increased repeat and referral business.

➢ Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve Customer-Satisfaction ratings.

➢ Expertise in resolving escalated Customer service issues and coaching others.