I am a business development and customer engagement professional with experience across B2B sales, outbound business development, client communication, and customer advisory roles.

I have completed an MBA from the University of Central Lancashire and hold a Bachelor of Business Administration from Dayananda Sagar University. My academic background, combined with hands-on sales experience, has helped me build a strong understanding of business operations, client relationships, and commercial growth.

In my previous role as a Business Development Executive at Giant Group, I focused on acquiring and growing SME recruitment agency accounts through outbound prospecting, phone-based sales, follow-ups, and targeted outreach. She managed qualified pipelines, engaged senior decision-makers, maintained CRM records, and supported new business conversion across Giant Group’s workforce management, payroll, compliance, screening, and recruitment support services.

Before joining Giant Group, I worked as a Customer Advisor at [24]7.ai in Bengaluru, where I developed strong communication, problem-solving, customer-handling, and service support skills. This experience helped me build confidence in client-facing conversations and strengthened my ability to understand customer needs in fast-paced environments.

With a background rooted in Bhadravathi and professional experience across Bengaluru, and education in United Kingdom and remote roles, I bring a grounded, resilient, and relationship-focused approach to work. I am skilled in outbound sales, lead generation, CRM management, stakeholder communication, consultative selling, and customer relationship management.