Mahesh Kumar R

Professional Summary

Technology Solutions Specialist with 10+ years of experience in the educational sector, delivering seamless IT support, classroom technology integration, and technical event management. Skilled in asset management, hybrid meeting coordination, and educational technology solutions. Recognized for leadership, proactive problem-solving, and award-winning contributions during academic and professional tenure.

Core Competencies

IT Support & Troubleshooting – Classroom technology, device maintenance, software platforms

Technical Event Management – Live streaming, recording, hybrid meetings, AV setup

Asset & Inventory Management – Device check-in/out, tagging, tracking, e-waste disposal

Project & Team Coordination – Agile project workflows, cross-department collaboration

Software & Platforms – Freshdesk, DAKBoard, Mosyle, Jamf

Web Development Skills – Angular, PHP, JavaScript, TypeScript

Professional Experience

Technology Solutions Specialist
American International School Chennai | [2025] – Present

Provide IT support across Elementary, Middle, and High School divisions.

Coordinate technical setups for standardized testing (MAP, WIDA) and school events.

Manage device deployment, maintenance, and asset tagging systems.

Operate and support AV systems, hybrid meetings, and multimedia content creation.

Maintain software tools for ticketing, announcements, and device monitoring.

Customer Service Representative

Delivered client-focused solutions, ensuring service satisfaction and prompt issue resolution.

Education

M.Phil – Madras University

M.Com – Dhanraj Baid Jain College

B.B.A. – Dhanraj Baid Jain College

Achievements & Leadership

Awarded for academic excellence and event contributions during college.

Successfully led multiple technology upgrade projects in the school environment.

Implemented streamlined IT support workflows, improving response time and efficiency.

Personal Details

Languages: English, Hindi, Tamil

Interests: Fitness (2+ hrs daily activity), Culinary ventures (Founder – Namma Veettu Sappadu Medavakkkam)