Mahmoud Aman
Senior IT Specialist in United Arab Emirates
Strategic IT professional with a proven record of leading enterprise infrastructure, asset lifecycle, service delivery, and digital transformation initiatives across EMEA. Experienced in managing regional teams to elevate service quality, operational efficiency, and customer experience. Specialized in IT deployments, AI support bots, and self‑service process automation to enhance productivity and reduce operational friction. Skilled in executing ITIL frameworks and aligning technology operations with business objectives.