Maneesha Datti

Senior System Associate - Infosys Limited

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I am a technically proficient Software Engineer with over 3 years of experience, currently working as a Senior System Associate at Infosys Limited in Hyderabad. My expertise lies in server management, cloud computing, and incident resolution, where I consistently drive project success through strategic planning and effective teamwork. My role involves managing critical infrastructure, ensuring compliance with industry standards, and implementing automation to enhance operational efficiency.

Skills & Expertise:

  • Operating Systems: Windows, Linux, macOS
  • Networking: TCP/IP, DNS, DHCP, routers, switches
  • Cloud Computing: AWS (Certified AWS Cloud Practitioner)
  • Database Management: SQL Server, MySQL
  • Service Management Tools: ServiceNow, Jira
  • Scripting & Automation: PowerShell
  • Organizational Skills: Data-driven strategic planning, cost-benefit analysis, documentation, and process automation
  • Key Competencies: Proactive problem-solving, incident management, security and compliance implementation

Professional Experience:

  • Senior System Associate, Infosys Limited (2021 - Present):
    • Server Decommissioning Management: Led decommissioning of client-affiliated servers, ensuring compliance with organizational and regulatory standards through the ServiceNow portal.
    • Incident Management: Provided first-line technical support and managed incidents, ensuring minimal disruption to users.
    • Security & Compliance: Implemented security measures and conducted thorough testing to ensure secure server decommissioning.
    • Process Automation: Created detailed documentation and leveraged scripting skills to automate routine tasks, enhancing efficiency and accuracy.

Education & Certifications:

  • MBA (HR and Finance), Andhra University: 80%
  • Bachelor's of Science (Computer Science & Physics), Gayatri Vidya Parishad College for Degree and PG: 79%
  • Certifications:
    • Infosys Python Associate
    • Infosys Global Agile Developer
    • Infosys Digital Accessibility Associate
    • Infosys AWS Cloud Practitioner

Additional Information:

  • Languages Known: English, Telugu, Hindi
  • Work