Maneesha Datti
Senior System Associate - Infosys Limited
I am a technically proficient Software Engineer with over 3 years of experience, currently working as a Senior System Associate at Infosys Limited in Hyderabad. My expertise lies in server management, cloud computing, and incident resolution, where I consistently drive project success through strategic planning and effective teamwork. My role involves managing critical infrastructure, ensuring compliance with industry standards, and implementing automation to enhance operational efficiency.
Skills & Expertise:
- Operating Systems: Windows, Linux, macOS
- Networking: TCP/IP, DNS, DHCP, routers, switches
- Cloud Computing: AWS (Certified AWS Cloud Practitioner)
- Database Management: SQL Server, MySQL
- Service Management Tools: ServiceNow, Jira
- Scripting & Automation: PowerShell
- Organizational Skills: Data-driven strategic planning, cost-benefit analysis, documentation, and process automation
- Key Competencies: Proactive problem-solving, incident management, security and compliance implementation
Professional Experience:
- Senior System Associate, Infosys Limited (2021 - Present):
- Server Decommissioning Management: Led decommissioning of client-affiliated servers, ensuring compliance with organizational and regulatory standards through the ServiceNow portal.
- Incident Management: Provided first-line technical support and managed incidents, ensuring minimal disruption to users.
- Security & Compliance: Implemented security measures and conducted thorough testing to ensure secure server decommissioning.
- Process Automation: Created detailed documentation and leveraged scripting skills to automate routine tasks, enhancing efficiency and accuracy.
Education & Certifications:
- MBA (HR and Finance), Andhra University: 80%
- Bachelor's of Science (Computer Science & Physics), Gayatri Vidya Parishad College for Degree and PG: 79%
- Certifications:
- Infosys Python Associate
- Infosys Global Agile Developer
- Infosys Digital Accessibility Associate
- Infosys AWS Cloud Practitioner
Additional Information:
- Languages Known: English, Telugu, Hindi