SKILLS:

- UX Researcher

- Head of Human-Centered Innovation

- Human Centered Consultant (people centered innovation)

- Creativity & Co-creation Consultant

- Design Thinker - Strategic Design (strategist)

- Teacher, Trainer, Creative Coach

SPECIALTIES:

- Workshops, presentations, talks & masterclasses

- Support ideation (generative techniques)

- Co-creations (user experiences)

- Manage perception and team participation

- Co-designs (collaborative design sessions)

- Agile methodologies for hypothesis-driven innovation (Lean Methologies)

- Human centered tools (Design Thinking)

- Interviews with users (Contextual and depth)

- Strategic Design (CPS, Simplex Basadur)

- Empathy Map, Persona

- UVP (Unique Value Proposition)

- Customer Development

- User tests

- Information Display

- Retrospectives

- Team Building Sessions

- Personality Profiles (test + test Basadur Colors )

- Creative High Performance Teams

- Multidisciplinary teams managing

- New business models (Blue Oceans)

- Customer Experience strategy for service innovation, new products & business models.