Margerita de Miranda

Experienced facilitator with a strong focus on service and communication, creating a culture where others can develop their competencies and use their talents.

Embraces the idea that sincere passion about people, serving clients and being yourself will enhance customer relations and your business.

M a r de M i r

1. Facilitates management to enhance current service standards and customer service.
2. Develops service training and programmes for management and personnel.
3. Trains management and supervisors enabling them to coach associates on a daily basis to use customer service skills.
4. Coaches associates to display service friendly behaviour to customers and colleagues.

For more information about M a r de M i r, please find me at