Alphard Colen

Question: How does the car insurance process work?

So to start this stressful story I just purchased a new truck in Louisiana. My guy and I pulled out of the dealership lot and literally about a minute down the road we were hit by a girl in a car who says she didn't see us. Her car was damaged pretty bad but ours has a big dent and a scratch. It's still functional but now the passenger door won't open because of the location where her car contacted ours. So a police officer came and filed a crash report and gave us her information, but says that we have to wait til Friday to be able to get a copy of the crash report. We have full coverage insurance on our truck and our basic warranty. I'm going to call the insurance company to be sure but I was wondering what are the steps to filing a claim and getting my truck fixed. What exactly do I need to do to complete the whole process. I'm very into details so all serious and thorough answers are appreciated. Thanks

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