Mark Goulston

* Vice Chairman at SteelePartners.com * Co-CEO at XtraordinaryOutcomes.com * co-founder and Partner and Chief Relationship Officer at CringeFactor.com * co-founder at ExamPerformance.com * international best selling author of five books including, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone (Amacom, $24.95) * blogger at Huffington Post * blogger at Psychology Today * blogger at Fast Company * Tribune syndicated career advice columnist * Executive Coach, Leadership Trainer * Keynote speaker and trainer