Mark Graban
San Antonio, TX
Mark Graban is a consultant, author, keynote speaker, and blogger in the world of “Lean Healthcare.” In June 2011, Mark joined the software company KaiNexus as their “Chief Improvement Officer,” to help further their mission of “making improvement easier” in healthcare organizations, while continuing his other consulting and speaking activities.
He is the author of the book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (Productivity Press), which was selected for a 2009 Shingo Research and Professional Publication Award, the first healthcare book to win this award, and is being translated into eight languages. A 2nd revised edition was released in November, 2011.
Mark has also co-authored a new book, titled “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements,” which was released in June 2012 and also given the Shingo Research Award in 2013. A newly revised and condensed edition, “The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization“ will be released in August, 2013.
He is the founder and lead blogger and podcaster at LeanBlog.org, started in January 2005. Mark is a popular speaker at conferences and private healthcare meetings.