Mark Bradley
VP of Product, Head of Mobile Apps, and Banking and FinTech in Oakland, CA
Mark Bradley, from Oakland, California, is a technology enthusiast and an accomplished leader in product management. His career, which spans retail, IT, and banking, reflects a trajectory marked by a commitment to innovation and collaborative success. His passion extends beyond his professional pursuits; he is an avid music composer, outdoor adventurer, softball player, video gamer, vegan food lover, and dedicated volunteer.
Mark's journey in the IT industry began at Peet's Coffee in Emeryville, California, where he started as a customer service coordinator. His knack for technology and management quickly led him into IT and digital product management roles, where he embraced the challenges of a rapidly evolving field.
Mark advanced to significant Software QA and Program Manager positions at Peet's Coffee. In these roles, he led the overhaul of the company's website and managed a diverse team responsible for quality assurance, off-shore QA, business analysis, and user acceptance testing. His leadership was instrumental in refining the company's inventory systems and streamlining coffee delivery processes to grocery stores, improving efficiency and customer satisfaction.
Evolving into the role of Digital Product Manager, Mark strategically engaged with stakeholders to sculpt the company's vision and product roadmap. He adeptly managed multiple facets of product development from conceptualization to launch, focusing on enhancing user experience and ensuring robust post-launch support.
Mark's achievements at Peet's Coffee paved the way for his recruitment by Safeway (part of Albertson's), where he initially served as a Senior Product Manager. His exceptional performance in this role promoted him to Director of Product for Mobile Apps. Here, he played a pivotal role in revitalizing the mobile app experience for customers, driving improvements that fostered significant growth in user engagement and operational efficiency.
Subsequently, Mark Bradley of Oakland, California, transitioned to U.S. Bank as the Vice President of Products and Head of Mobile Apps, where he has been instrumental in shaping the bank's strategic approach to mobile banking. His initiatives have significantly enhanced the functionality and security of the bank's mobile offerings, earning it widespread acclaim and several industry awards.