Mark Narus is a Solutions Engineering Professional with experience in system integration and application project management. Knowledge of telecom industry and service provider products. Outstanding track record of increasing responsibility in planning and managing global, enterprise-wide projects from initial conception, through development, and launch. Strong IT background with a focus on System Design and Architecture, Application Development, Quality Assurance, Deployment, Change, Problem Resolution and Customer Relationship Management. Fast and Flexible Business Process Development and Design. Extensive interaction with global cross-functional and multi-cultural teams to deliver on integrated solutions. Excellent leadership and communication skills supported by a Masters in Business from Ashland University and an Industrial and Systems Engineering Degree from Ohio University. Being a business owner and consultant, I also obtained a complete knowledge of all business ownership aspects from accounting to personnel.

My Solution Expertise

• Business Solutions Engineering
• Systems and Process Improvement
• System Design and Integration
• Process Automation
• E-Business Strategies and Technologies
• Quality Assurance Testing
• Application Developer and Management
• Business Requirements Analyst
• Project Management
• Technical Trainer
• Technical Documentation
• Metrics and Data Analysis
• Help Desk and Technical Support
• Business Management and Ownership