Marlene Santos

Senior Specialist Accounts Operations and Teacher/ Trainer in Porto

Hire me

Dynamic and results-oriented professional with a strong foundation in education, operations, and community leadership. Based in Porto, Portugal, I bring a unique blend of analytical precision and human-centered values to every role I undertake. With a proven ability to manage complex responsibilities, I thrive in fast-paced environments that demand both strategic thinking and operational excellence.

As a former President of a school parents’ association and a lifelong volunteer, I’ve led initiatives that required budgeting, reporting, and cross-functional collaboration. My experience in organizing and managing community projects has sharpened my skills in process optimization, problem-solving, and team coordination.

I am highly organized, detail-focused, and committed to continuous improvement. Whether managing accounts, streamlining workflows, or supporting compliance efforts, I approach every task with integrity and accountability.

Beyond the office, I channel my energy into causes that matter—environmental sustainability, animal welfare, and education. I practice *plogging* weekly and authored a bilingual children’s book promoting empathy toward animals, showcasing my ability to communicate complex ideas with clarity and compassion.

Key strengths include:
- 📊 Financial and operational oversight
- 🤝 Stakeholder engagement and team leadership
- 🧠 Process improvement and problem-solving
- 🗂️ Data accuracy, reporting, and compliance
- 🌱 Social responsibility and ethical decision-making

I bring not only the skills required for senior-level operations, but also the mindset of someone who believes in making systems—and the world—work better.

  • Education
    • Faculdade de Letras da Universidade do Porto
    • Chamber of commerce and Industry Luso-German