Martin Hermsen

Martin Hermsen is partner at Dicitas Consulting and is responsible for the Customer management practice. He has over 20 years of consulting experience in growth & competitive strategy, product innovation, marketing and customer management. Martin studied Information Engineering at the University of Amsterdam, and received his MBA from the Rotterdam School of Management, Erasmus Graduate School of Business. His areas of expertise include Strategy, Marketing and Sales, Social Media from which five years in the US. Specialized in transformational program management for large global multinational companies, restructuring, workforce transformation, process reengineering and technology enablement. Prior to Dicitas Consulting Martin worked for Accenture, managing their Benelux CRM practice.