Matthew Crockett

MATTHEW A CROCKETT

1520 N Hwy 379
Jamestown, Kentucky United States 42629
Tel: 270-343-5427
Cell: 270-585-0557
Email: [email protected]

SUMMARY OF QUALIFICATIONS

Matthew Crockett is a quality-focused, solution-oriented IT professional with 2+ years of experience as an IT Support Technician and Hardware/Software installation specialist. Matthew works well as an individual or as a team member on various IT related projects to further the growth and efficiency of various technology systems in a high speed business environment. He relies on his experience and learning capability to perform installations, maintenance and repair work on any computer related equipment while providing a high level of service to the employer. Above all Matthew is ethical, polite, and respectful in the work environment.

Core Competences

• Hardware/Software Installation
• Data Management and Backup Protocols
• Printer/Copier/Fax/Scanner/Phone/PC Installation
• User Setup/Management
• Microsoft Office (Excel, Word, Outlook, Power Point, etc.)
• Advanced Knowledge of Windows based operating systems (Win 8, Win 7, XP, 98)
• User Training and Support
• Testing and Troubleshooting
• Systems Integration/Migration
• Basic Networking (Routing, Wiring, Setup, TCP/IP)
• Statistical Process Control Coordination
• Project Management

Experience
Bruss North America An international automotive parts manufacturer, producing automotive gaskets, seals, covers, and other parts for high-profile clients such as GM, Chrysler, and Ford, with a local 400+ employees.

07/2011 – Present

IT SUPPORT/Hardware Technician

• Overseen and regulated the flow of data both incoming and outgoing in regards of the IT department. This would include Hardware, Software, Email, and User Management.
• Responsible for upkeep, installation, and maintenance on 100+ Computer systems, Printers, Copiers, Routers, Switches, and other technical devices.
• Managed our in house SPC system and coordinated with Supervisors/Team leads on its current and possible future status. I also enforced Lean thinking principles and methodologies to contribute to continuous improvement throughout the plant.
• Managed the creation and up keep of all backups including Server systems, PCs, Machines, and all other technical hardware.