Max Kimble

Student and server in Athens, Georgia

Max Kimble

Student and server in Athens, Georgia

Read my blog

Hey guys welcome to Steak ‘n Shake my name is Max but you can call me as most do "waiter over here!" I am a burger flipping, cashier checking, table busing, and overworked teenager at your local Cumming, Georgia "SNS" as we call it. Yes I will forget to bring your extra BBQ sauce and no this is not my first day. “I got hired last week so I am still getting the hang of it,” I often tell customers with a smile on my face to calm them; at least that is what I say so I don’t have to admit the three years I have been trapped here. Whenever my tables are ordering their food I always pull out a tiny little notepad to “write” down their order. I mean come on its not that hard to remember that Big Al wants a cheeseburger and Susan wants chicken fingers. As they spill out their order I usually give out a very understanding head nod as I scribble down stick figures and mindless sketches. The trick is all about the customer service; I mean how could they possibly know their food is taking over an hour to even be made when they are all distracted by me dropping sodas and slipping on loose menus? Being a SNS klutz is in my DNA sadly, for I have had three other family members work here. I may rag on it but I love interacting with customers and making them smile. Some would say it is all small talk, but the things you can learn from a person in just a few words of conversation are extraordinary and I enjoy every part of it.