Measure X

6227 North 15th Street, Phoenix, AZ 85014

Is Your Customer Service Creating The Experience Your Customers Want?

Your greatest advantage is a highly competent workforce. Organizations need to keep their most valuable resource — their staff — well-trained, motivated and productive. Customer experience is what drives the success of your organization. Your team is only as successful as the knowledge and skills they need to create customer experiences that build a long lasting, positive experience. The more effective your people and systems operate, the more your business will flourish.

We provide solutions to:

Increase Customer Satisfaction

Enhance Communication with Customers and Co-workers

Improve Sales Skills

Selling for Technicians

Enhance Telephone and Face-to-Face Skills

Creative Problem Solving

Increase Productivity

Build Team Players

Develop Supervisory & Management Skills

Evaluate Staff Performance

Effective Listening Skills

Leadership Development for Every Level of Management

Developing Team Players

Coaching Your Staff for Improved Performance

Transitioning from Conflict to Collaboration

Specializing In:

Telecommunication Companies

Power Companies

As specialists in the telecommunications and power industries for over 16 years, we strive to provide relevant perspectives, industry-specific customized training, a variety of evaluation and measurement approaches, and processes to develop your staff’s professional competencies. Our services for increased business performance help companies and cooperatives alike thrive.