Hello! I’m Melanie. I’m an operations specialist specializing in Exclusive European Wine Cruises, operating from Petaluma.

I am a motivated and detail-oriented professional transitioning from 15 years in the hospitality industry to administrative roles within the travel industry. With four years leading events teams, I bring strong communication, interpersonal, and organizational skills honed through high-level event coordination. I am currently completing my A.S. in Administration through evening coursework and am eager to apply my customer-focused mindset, reliability, and collaborative approach to an office environment. I am enthusiastic about the opportunity to grow and advance my administrative skill set.

EDUCATION

Santa Rosa Junior College

PROFESSIONAL EXPERIENCE

Wine Cruise Operations Specialist

2025-Present

I streamline travel agency workflows, coordinate bookings, resolve client issues, maintain precise documentation, and improve procedures.

Catering Captain

2021-2025

I coordinated events, oversaw scheduling, delegated tasks, and ensured efficient, high-level service. I maintained detailed records, processed payments, trained and mentored employees.

SKILLS

Administrative Coordination & Organization

Scheduling & Calendar Management

Process Improvement & Efficiency

Customer & Client Relations

Team Leadership & Training

Problem-solving & Adaptability

I am a fan of photography, music, and travel! I’m also interested in arts and baking. You can hire me with a click on the button above.