Mercy Williams

Storyteller and CX Specialist in Lagos

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Hey! A lot of my friends know me as Mercy The Butterfly. When I’m not working as a Customer Success Specialist, I’m geeking out about Poetry, African Cinema and Arts.

I’m sort of a skill junkie. In my previous professional and volunteering engagements, I’ve taken up roles and built skills in Community Management, Social Media Management, Screen-Writing and Communications.

At my core, I live for Immersive Storytelling and I believe in its power to foster dynamic collaborations for positive social impact and sustainable growth. I’m also big on inclusivity/representation and creative advocacy.

I’m currently looking for exciting and impactful volunteering opportunities that would enable me make valuable contributions while growing as an individual. I’m also trying to do a career pivot from CX Management to Product Management. Know any opportunity that’ll be a great fit for me? Or do just want to connect ?

Send me a message 😊

  • Work
    • Mercy Williams Co.