Mark Ferraro

Agile Coach in Mount Dora, Florida

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A Leadership Consultant supporting individuals and teams in transforming their organizations to a healthier place (enterprise performance and individual well-being). By applying a proven transformation roadmap focused on both the sociocultural and the system dimensions, organizations find themselves in a healthier place in a matter of weeks and at a place to independently sustain continuous improvement in 6-9 months.

With a decade and a half of enterprise experience from many aspects of value creation. I am focused on applying and helping others apply best practices that enable teams to meet and exceed business objectives.

Growing effective Communities of Practice (CoP) is my preferred technique to installing lasting change, which results in a setting for rapid adoption, empowerment, engagement, continuous improvement, increased productivity, organizational learning, and high employee morale. I am committed to working with organizations to meet and exceed their own goals.

** Hands-on Consulting/Coaching & Training ***

Business development, client management, and consulting services. Co-creator of Conscious Agility and Adopting and Sustaining the Scaled Agile Framework (SAFe). Certified CQ/Change Intelligence Professional (Change Leader). Certified Scaled Agile Program Consultant (SPC).

Human Leadership (Servant Leadership, Appreciative Leadership & Inquiry, WE-centric Leadership & Thinking, and Tribal Leadership)

Other: Lean/Kanban/Agile/Scrum/XP, Unified-Process/UP, PMI/PMBOK, PDMA/PDMA-BOK, SEI/CMM-CMMI-IDEAL, IIBA/BABOK, OMG/SPEM-UML, MSF

Also designed and developed training solutions for certification, skills development, and knowledge transfer. Delivered these solutions using the traditional classroom setting, as a conference speaker, and by using multimedia/web asynchronous techniques. A Certified Usability Analyst (CUA), and a Certified Business Analyst (CBA). Additionally, hold a graduate certificate in Adult Education/Training and Development, and an undergraduate degree in Management Information Systems.

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