Michael Fielden

Multifaceted business, IT and facilities professional with an exceptional background and significant real-world experience building and implementing processes that increase revenue, reduce downtime, and allow for peak operations. Excellent at research and analysis, with a demonstrated ability to clearly assess fragmented information and succesfully integrate technology where necessary to increase value and returns. A team player with the ability to lead, train and motivate technical and professional teams at all levels. Premier IT experience, including creating and managing diverse network and computing platforms and web environments. Expert knowledge of Cisco Call Manager and Unity Voicemail technologies - including deployment of Cisco networks of over 2000 handsets. Adept manager; experienced in overseeing budgets exceeding $500 million annually. Able to translate and explain complex technical concepts to diverse audiences.