Mahmoud Gomaa
Cloud OmniChannel and CX Evangelist in Luton , England
A qualified, skilled, seasoned Unified Communication specialist, Business Process Analyst and Automation consultant having over 10 years of rich and comprehensive experience, working entire period in International (MEA) environment, involved in core Avaya and Microsoft business communication solutions integrated with different PBX systems and call centers CTI applications to provide business Innovation solution to enterprise MEA with high skills of Project Management and Quality Satisfaction.
Possessing successful track of having design and delivered IP telephony and Kofax solutions with excellent record, full potential in execution, design, planning and management,from a medium to large enterprise solution.
I am high energy, fully motivated, enthusiastic, knowledge hungry self-starter; accepting technical challenges quickly assimilate newest and latest technologies, skills, concepts and ideas. I have skill to transfer an opportunity to algorithm making it possible for a dream solution to work. I love having challenges in life, which gives taste to life itself. Repeating mistakes is not what I have learned.