Michael Cariaga

Management / Operations Consultant, Father, and Community Volunteer in Austin, Texas

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Business Process Management and Contact Center outsourcing professional based in Austin, TX. Over 16+ years expertise and record of success in account and operations management with Fortune 100 clients both domestic, near-shore and off-shore. Managed large scale sites specializing in Inbound Customer Service, Outbound Sales (B2C/B2B), Data Entry and Order Processing and Health Plan Administration.Industry experience and relationships span: Telecommunications, Entertainment, Finance (banking, mortgage), Energy, Insurance, Internet Service and Automotive. Proud father of two wonderful kids: Mia & Mikey :-) New Media and social/professional networking enthusiast - come join and link up with me on Twitter, Facebook, and LinkedIN!