Michael Henson

Professionally trained team leader with solid experience ensuring customer satisfaction in both a retail and business environment, creating and developing new process driven teams, implementing new and streamlining existing processes, providing training and development, tracking and reporting, accounting schedule maintenance, supervising employees, increasing team customer service ratings, and providing leadership and guidance in a team setting. Graduated with an M.B.A. and experience supporting customer portfolios, managing projects, improving processes and meeting deadlines. Possess strong analytical and process management skills, organization, self-direction and very results oriented. Strong knowledge of financial statements including income statement, balance sheet, statement of cash flows and an understanding of the implications of each. Excellent written and verbal communication skills and proficient in Microsoft's suite of office applications