For over 20 years, I have shared business cards with different titles on them to connect with people from various cultures and businesses that span three continents and home to around 75% of the world’s population. When you get down to it, more than anything I’m a result orientated problem solver with a proven record of success. I work closely with people using technology to deliver sustainable business, social and economical values. I’m a big believer in helping people because of the goodwill it creates and enjoy seeing colleagues flourish with guidance and mentoring. Through my experience, I have learned that we don’t make decisions based on features and benefits. We make decisions based on emotion, “instinct”, brand promise and trust. I have had the opportunity to work with world-class brands that focus less on selling solutions and more on solving business problems. I continually develop myself in order to share with customers new things about their business and offer useful insights that they value. I lead and collaborate with teams to tailor suitable offerings by addressing real economic benefits and adjusting the benefits message to resonate with different customers. My working knowledge of cultural quotient factors helps to avoid the commoditisation of the buying process, enhances the customer engagement experience and moves them towards their core goals. My depth and breadth of experience, underpinned by strong personal grit makes me a valuable contributor and leader of any exceptional team. I have a deep passion for total customer satisfaction. I use my skills and experience to build enduring relationships, develop deep working knowledge of the customer industry, cultivate opportunities from the business environment and capitalise on the engagement experience. My specialities include: Network Infrastructure, Software and Services Sales | Marketing | Channels | Leadership | Talent Development | P&L;, Business Planning and Stakeholder Management.